Welcome to Dewachen Retreats – Kaza (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, dewachenretreats.com (“Website”), and the services we offer. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

1. Acceptance of Terms

By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and conditions that may apply to specific services or features available on our Website.

2. Eligibility

You must be at least 18 years old to use our Website and services. By using our Website, you represent and warrant that you meet this eligibility requirement.

3. Booking and Reservations

Booking Process

  • Availability: All bookings are subject to availability.
  • Information: You must provide accurate and complete information when making a booking.
  • Confirmation: Once your booking is confirmed, you will receive a confirmation email with the details of your reservation.

Payment

  • Payment Methods: We accept various payment methods, as specified on our Website.
  • Deposits: A deposit may be required at the time of booking. Details of the deposit and payment schedule will be provided during the booking process.
  • Final Payment: The remaining balance is typically due upon arrival, unless otherwise specified.

Cancellations and Refunds

  • Cancellation Policy: Cancellations must be made in accordance with our cancellation policy, which will be provided at the time of booking.
  • Refunds: Refunds, if applicable, will be processed according to the terms specified in our cancellation policy.

4. Use of the Website

User Conduct

You agree to use our Website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of our Website by any third party. Prohibited activities include, but are not limited to:

  • Unauthorized access to or use of our systems and networks.
  • Impersonating any person or entity.
  • Engaging in any activity that disrupts the operation of our Website or services.

Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Dewachen Retreats – Kaza or its content suppliers and is protected by intellectual property laws. You may not use any content from our Website without our prior written permission.

5. Privacy

Your use of our Website and services is also governed by our Privacy Policy-2, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6. Disclaimers

General Disclaimer

Our Website and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of our Website or the information, content, materials, or products included on our Website.

Limitation of Liability

To the fullest extent permitted by law, Dewachen Retreats – Kaza disclaims all warranties, express or implied, and will not be liable for any damages of any kind arising from the use of our Website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Dewachen Retreats – Kaza, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our Website and services.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our Website. Your continued use of our Website and services after such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms and any disputes arising out of or related to these Terms or your use of our Website and services will be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Grand Dewachen Earth Retreat, Rangrik / Kaza, Spiti

+91-9459566689

By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.