Dewachen Retreats – Kaza (“we,” “our,” or “us”) values the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, dewachenretreats.com (“Website”), and avail our services.
1. Information We Collect
Personal Information
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Details related to your reservation, such as dates of stay, special requests, and payment information.
- Account Information: Username and password if you create an account on our Website.
Non-Personal Information
We may also collect non-personal information, such as:
- Browser and Device Information: IP address, browser type, operating system, device type, and other technical details.
- Usage Data: Pages viewed, links clicked, and other activities on our Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To process your bookings and reservations, and to manage your stay at our retreat.
- Communication: To respond to your inquiries, send booking confirmations, and provide updates about your stay.
- Improving Our Services: To enhance our Website and services based on user feedback and usage data.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and email service providers.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control cookies through your browser settings and other tools.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to certain legal restrictions.
- Objection: You can object to the processing of your personal information for certain purposes.
- Data Portability: You can request a copy of your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us at the details provided below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website with the updated effective date. Your continued use of our Website and services after such changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Dewachen Retreats – Kaza
Grand Dewachen Earth Retreat, Rangrik / Kaza, Spiti
+91-9459566689
By using our Website and services, you consent to the terms of this Privacy Policy.
